RETURNS & EXCHANGES
RETURN & EXCHANGE POLICY
We know that a perfect fit is essential if you want to give your best performance and to make sure that happens we offer a simple and free returns policy on all our products when you buy from FLEX. If you are not happy with your product you can return it to us within14 days of receiving your order for a full refund. Refunds will only be issued to original form of payment.
We will provide you with a prepaid shipping label to return your item for a refund or exchange. If you return the product, we will refund you the price of the original order including shipping within 14 business days after we receive the product in returnable condition. If you are exchanging a product, we will issue you store credit within 14 business days after we receive the product in exchangeable condition.
Exceptions to Return Policy:
Products that are marked as SALE are being offered as a final sale. No returns or exchanges will be accepted.
We will accept returns of products that have been "tried on," but the FLEX Return Policy does not apply to returned products that show signs of distressed use (e.g. makeup/deodorant stains on a garment). Returned products that show signs of distressed use will be returned back to the customer.
Products must be unworn and unwashed with original tags.
No returns on leggings, underwear, shorts with liners or socks.